✦ Free Shipping on Orders $45+ ✦
Policy
Shipping & Returns
Clear timelines and transparent return terms for every order.
Domestic And International Shipping
- •USA: First Class shipping is FREE.
- •Canada: First Class shipping with USPS is 6-21 business days.
- •All other international destinations: First Class shipping with USPS takes 7-35 business days.
- •Customs processing time is not included in the estimated delivery time.
- •Customs fees and import duties are not included in the purchase price and are the responsibility of the buyer.
- •If your tracking shows as delivered but the item has been damaged, stolen, or misplaced, we do not offer a refund but will provide a free replacement. If your item was not delivered and is experiencing a significant delay, we offer either a refund or a free replacement.
Handling
- •Handling Time: Orders are processed within 1 business day (excluding holidays).
- •Holiday Handling Time: Processing times may vary depending on the holiday duration.
- •Weekend Orders: Orders placed on Friday or over the weekend will be shipped the following Monday.
Risk Free (Money-Back)
- •Our Risk Free Return Policy is not a satisfaction guarantee policy.
- •To qualify, customers must use the product for at least 30 days before requesting a refund.
- •The policy applies only if the customer follows our recommended usage instructions, which require a minimum of 30 days of use. If you are not satisfied after 30 days of proper use, you may request a refund.
- •If you claim a refund within the first 30 days but later decide to purchase, this offer will no longer be available. This is necessary to avoid abuse of the offer.
Returns and Replacements
- •Non-Defective Returns: All return requests for non-defective products must be made within 30 days of receipt. The buyer is responsible for shipping the item back. For safety reasons, we do not resell opened or returned products.
- •Defective or Damaged Products: We can only replace products that are defective, damaged during shipping, or have packaging defect. In such cases, a replacement will be shipped free of charge.